Privacy policy

Last updated: November 2025

Brand owner: SteamAce™

Contact: steamaceofficial@gmail.com

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1. Overview

SteamAce™ (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit steamace.com or make a purchase.

By using our website, you agree to the terms outlined in this policy.

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2. Information We Collect

We collect the following types of information:

A. Information You Provide

• Name

• Email address

• Shipping and billing address

• Payment details (processed securely via Shopify Payments)

• Phone number (if you choose to provide it)

• Order details

B. Information Collected Automatically

When you browse our store, Shopify automatically collects:

• IP address

• Device type

• Browser information

• Cookies

• Shopping activity

• Pages viewed

• Approximate location

This is standard for all Shopify stores and is required for:

• Functioning checkout

• Fraud prevention

• Analytics

C. Information from Third Parties

We may receive limited information through:

• Shopify Payments

• Fraud detection tools

• Analytics providers (Shopify Analytics, Google Analytics if enabled)

• Email marketing platforms (only if you subscribe)

We NEVER sell or rent your data.

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3. How We Use Your Information

We use your information to:

A. Fulfill Your Order

• Processing payments

• Providing shipping updates

• Delivering your product

• Handling returns or support

B. Improve Our Store

• Website performance

• Product improvement

• Customer experience

• Fraud protection

C. Marketing (Optional)

Only if you opt-in:

• Email updates

• Promotions

• Order reminders

You may unsubscribe at any time.

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4. How Your Information Is Shared

We only share your information with essential service providers, including:

A. Shopify

Our store is hosted by Shopify, which securely processes your:

• Order

• Payment

• Checkout experience

B. Payment Processors

Such as Shopify Payments.

We do not see or store your full credit card number.

C. Shipping & Fulfillment Partners

(Suppliers, carriers, and warehouses)

Only the minimum required information is shared—typically:

• Name

• Address

• Phone (only if needed for delivery)

D. Legal Requirements

We may disclose information if required to comply with:

• Law enforcement

• Fraud investigations

• Legal obligations

We never sell personal information.

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5. Cookies & Tracking Technologies

Our site uses cookies for:

• Website functionality

• Secure checkout

• Analytics

• Preventing fraud

• Saving your cart

You may disable cookies in your browser, but the site may not function properly without them.

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6. Data Storage & Protection

Your data is stored securely through Shopify’s servers and is protected with:

• PCI-DSS compliance

• Encryption

• Firewalls

• Access controls

We follow all industry standards and Shopify’s data protection framework.

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7. Your Rights

Depending on your location, you may have the right to:

U.S. Customers (including CCPA/CPRA)

• Request access to personal data

• Request deletion of personal data

• Opt-out of data sharing used for advertising

• Correct inaccurate information

EU Customers (GDPR)

• Access your data

• Rectify your data

• Withdraw consent

• Request deletion

• Restrict processing

• Data portability

To make a request, email: steamaceofficial@gmail.com

We respond within 30 days.

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8. Third-Party Links

Our website may contain links to external sites.

We are not responsible for their privacy practices or content.

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9. Children’s Privacy

SteamAce™ does not knowingly collect data from individuals under 13.

If data is submitted by a minor, please contact us for removal.

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10. Data Retention

We keep your information only as long as necessary for:

• Order fulfillment

• Legal compliance

• Fraud prevention

• Tax purposes

After that, it is securely deleted or anonymized.

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11. Changes to This Policy

We may update this Privacy Policy as needed.

Updates will be posted with a revised “Last updated” date.

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12. Contact Us

For questions, concerns, or privacy-related requests:

📧 steamaceofficial@gmail.com